Contact & Support

How can I get help with my tickets or an event?

You may contact us by emailing the address located at the bottom of your ticket purchase receipt, or by using the web contact form below. We look forward to hearing from you!

How can I check the status of my ticket?

You can access and confirm your tickets at any time using your confirmation email or our Ticket Lookup Tool, found here:
https://redcurtainticketing.com/ticket-lookup/
This tool allows you to quickly verify that your tickets are in our system and valid and ready for entry. If you have any trouble locating your tickets, please contact us and we’ll be happy to assist.

Can I buy tickets at the door?

For most events, yes. However, we do recommend purchasing your tickets online in advance.

Buying ahead of time allows you to choose the best available seats, skip the line at the event, and avoid the risk of the show selling out before you arrive. Ticket prices are typically the same or higher at the door, depending on the event.

If you have any trouble accessing your tickets, don’t worry. We can always locate them for you at the event.

How do I get my tickets?

You may download your tickets from the confirmation screen after checkout.

You will also receive an email with the subject line “Your Tickets!” which includes your download links.

If you do not see this email, please check your spam folder.

I cannot find my tickets. What can I do?

If you've checked your spam folder and still cannot find your tickets, you can use our Ticket Lookup Tool here:
https://redcurtainticketing.com/ticket-lookup/
This will allow you to access your tickets instantly.

If that does not resolve the issue, please contact us and we’ll be happy to assist.